Privacy Policy
Last updated: 2026. Applicable law: EU Regulation 2016/679 (GDPR), DSG 2018, TKG 2003.
1. Privacy Policy
Protecting your privacy and complying with EU Regulation 679/2016 (GDPR), DSG 2000, DSG 2018, and TKG 2003 is central to our mission at HoTechOlution. Personal data means all information relating to an identified or identifiable person — this includes, for example, your name, postal address, telephone number, email address, and IP address.
2. Consent
By engaging with our services, you confirm that you are at least 14 years of age and capable of providing valid consent, or that a legal guardian or custodian has already authorized your participation.
3. Data Controller
The data controller for this website is:
- Name: Stefan Wölflinger
- Address: Marktgemeindegasse 63/D8, 1230 Vienna, Austria
- Phone: +43 676 919 55 42
- Email: stefan@hotecholution.com
4. Contacting Us
By entering your personal data in one of our contact forms, you consent to its transmission and processing for the purpose of handling your specific request. We retain IP addresses for evidence purposes and maintain data for as long as necessary to respond to your enquiry and for any necessary follow-up communications.
You can reach us directly at stefan@hotecholution.com or by phone at +43 676 919 55 42.
5. General Information on Processing Your Personal Data
When you visit this website, your IP address, session data, and technical information are automatically captured as part of the normal operation of the server. This constitutes a legitimate organisational interest. Data entry on any forms on this website remains entirely voluntary; any consent you provide can be revoked at any time.
The legal bases for processing your personal data include: your consent (Art. 6(1)(a) GDPR), the performance of a contract (Art. 6(1)(b) GDPR), compliance with a legal obligation (Art. 6(1)(c) GDPR), legitimate interests (Art. 6(1)(f) GDPR), and, where applicable, § 96 TKG.
6. No Tracking, No Analytics
This website does not use Google Analytics, Google Tag Manager, or any third-party analytics or tracking service. The site loads no resources from third-party domains at runtime except as listed in section 10.
We may use Cloudflare Web Analytics, which is cookieless and stores no personal data (aggregate request statistics only). This does not require consent under the ePrivacy Directive or the Austrian Telekommunikationsgesetz.
Cloudflare acts as our edge/CDN provider and may set the strictly-necessary cookie __cf_bm for bot management. Hetzner Online GmbH (DE) hosts our mail server under a separate data-processing agreement.
No personal data is stored in browser cookies by this site.
7. Your Rights Regarding Personal Data
Under the GDPR you have the following rights:
- The right to access information about your stored personal data
- The right to have inaccurate data corrected
- The right to request erasure of your data
- The right to restrict processing of your data
- The right to data portability
- The right to object to processing
Any consent you have previously granted can be revoked at any time without affecting the lawfulness of processing carried out prior to revocation. To exercise any of these rights, please contact us at the details provided in section 3 above.
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde — DSB), Wickenburggasse 8–10, 1080 Vienna, Austria.
8. Server Log Files
Our web server automatically collects and stores information in server log files that your browser transmits. This includes: browser type and version, operating system, referrer URL, IP address, and the date and time of the server request.
This data cannot be attributed to specific individuals and is not combined with other data sources. The legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) in maintaining a technically secure and operational website, and evidence preservation pursuant to Art. 17(3)(e) GDPR. Log data is reviewed retrospectively only if there is a concrete indication of unlawful activity.
9. Storage Location and Duration
Data submitted via contact forms is retained for six months for the purpose of handling your request and necessary follow-up. Our hosting provider, Hetzner Online GmbH, retains server log data for 14 days; backup copies may be retained by backup providers for up to five years. No personal data is shared with third parties without your consent.
10. External Resources and Services
The following third-party service providers may process data in connection with the operation of this website or our services. In each case, processing is based on a legitimate interest (Art. 6(1)(f) GDPR) or a separate contractual or data-processing agreement:
- apaleo GmbH (Munich, DE) — Property Management System (PMS) provider used by hotel clients who use our software.
- Cloudflare, Inc. (US, with EU edge nodes) — Content Delivery Network (CDN), DDoS protection, and cookieless web analytics. Data may transit US servers under standard contractual clauses.
- Hetzner Online GmbH (Gunzenhausen, DE) — Mail server hosting under a separate data-processing agreement.
- Google Fonts (Google Ireland Ltd., Dublin, IE) — Web font delivery when loading the landing page. No cookies are set; Google may process the requesting IP address to deliver the fonts.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in applicable legislation or judicial decisions, or to accommodate changes in how we operate. The version published on this page represents the current, valid policy.